Privacy Policy (Effective Date: February 26, 2026)
The Mobile Athlete, LLC (“The Mobile Athlete,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website at https://themobileathlete.net, contact us, or use our services.
By using our website or services, you agree to this Privacy Policy and the Terms & Conditions of Use below.
Information We Collect
We may collect the following categories of information:
1) Information you provide to us
- Contact information (such as name, email address, phone number)
- Appointment or scheduling information
- Service inquiries and messages you send us
- Intake or service-related information you choose to provide (such as goals, injury history, and other details relevant to physical therapy or coaching)
- Payment-related information (if you pay us directly; payment processing may be handled by third-party processors)
2) Information collected automatically
- Device and browser information (such as IP address, device identifiers, browser type)
- Website usage data (such as pages viewed, time spent, and referring/exit pages)
- Cookies and similar technologies used to operate and improve the website
3) Information from third parties
- Limited information from service providers that help us operate the website, scheduling, communications, or payment processing
How Information Is Used
We may use information we collect to:
- Provide and administer services (including physical therapy, performance coaching, training programs, and virtual services)
- Schedule appointments, manage client relationships, and respond to inquiries
- Send service-related communications, including appointment reminders and administrative or billing notices
- Process payments and maintain appropriate financial records
- Improve our website, services, and client experience
- Maintain website security, prevent fraud, and protect our rights and property
- Comply with applicable laws and regulations
Text Messaging & Mobile Data Compliance
We use text messaging for care coordination only, including appointment reminders and administrative and billing messages.
Opt-In
You may opt in to receive text messages by selecting a checkbox on our website forms. Consent to receive text messages is not a condition of receiving care or services.
Opt-Out
Reply STOP to opt out. Reply HELP for help.
Message Frequency
Message frequency may vary.
Required Compliance Statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Information Sharing
We do not sell or rent your personal information.
We may share information in the following limited circumstances:
- Service providers: We may share information with vendors that help us operate our business (such as website hosting, scheduling tools, communications providers, and payment processors). These providers are permitted to use information only to perform services for us and are expected to protect it under confidentiality obligations.
- Legal and safety: We may disclose information if required by law, subpoena, court order, or governmental request, or if we believe disclosure is necessary to protect rights, safety, and security, investigate fraud, or respond to a legal claim.
- Business transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, information may be transferred as part of that transaction as permitted by law.
We do not share mobile information for marketing purposes.
Your Rights
Depending on your location and applicable law, you may have rights related to your personal information, which may include the right to:
- Request access to certain information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information (subject to legal and operational requirements)
- Opt out of certain communications (such as text messages as described above)
To make a request, contact us using the information in the “Contact Information” section.
Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Terms & Conditions of Use
These Terms & Conditions of Use (“Terms”) govern your access to and use of https://themobileathlete.net and any related pages or forms operated by The Mobile Athlete, LLC.
By using the website, you agree to these Terms. If you do not agree, do not use the website.
Use Restrictions
You agree not to:
- Use the website for any unlawful purpose or in violation of any applicable law
- Attempt to gain unauthorized access to the website, accounts, or systems
- Interfere with or disrupt the website’s operation, security, or performance
- Introduce malware, viruses, or harmful code
- Copy, scrape, or harvest data from the website except as permitted by law and standard search engine indexing
- Use the website to submit false, misleading, or fraudulent information
Intellectual Property
The website and its content (including text, graphics, logos, and design) are owned by The Mobile Athlete, LLC or its licensors and are protected by applicable intellectual property laws. You may view and use the website for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our prior written permission.
Third-Party Links
Our website may include links to third-party websites or services (for example, scheduling or review platforms). We do not control those third parties and are not responsible for their content, privacy practices, or terms. Your use of third-party services is subject to their terms and policies.
Termination
We may suspend or terminate access to the website at any time, with or without notice, if we believe you have violated these Terms or if we choose to discontinue the website or any portion of it.
Governing Law
These Terms and this Privacy Policy are governed by the laws of the State of Georgia, without regard to conflict of law principles.
Changes to Terms
We may update this Privacy Policy and these Terms from time to time. When we make changes, we will revise the Effective Date above. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy and terms.
Contact Information
The Mobile Athlete, LLC
127 Denham Sq, Peachtree City, GA 30269
Phone: 770-778-1219
Email: shannon@themobileathlete.net